Privacy Policy

At Logic Bloom AI Ltd ("Logic Bloom AI", "we", "our", or "us"), your privacy and the protection of your data are fundamental to how we operate. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you engage with our Services—including our website, platforms, applications, integrations, and any related offerings.

By using our Services, you consent to the data practices described in this policy.

1. Who We Are

Logic Bloom AI is a New Zealand-based AI solutions provider focused on creating secure, intelligent, and scalable automation tools tailored to various industries. We are committed to data ethics, transparency, and user control.

2. What Information We Collect

We collect the following categories of data:

2.1 Information You Provide

Contact details (e.g., name, email address, phone number)
Company information (e.g., business name, industry, number of users)
Payment and billing information
Project specifications or support requests
Credentials for third-party service integrations (only if provided by you)

2.2 Information We Automatically Collect

Device and browser type
IP address
Usage data (e.g., pages visited, features used, actions taken)
Cookies and analytics data

3. How We Use Your Information

We use your information for the following purposes:

To provide and manage access to our Services
To deliver project-specific AI and automation solutions
To personalize user experience
To send important service updates or alerts
To improve the performance and reliability of our systems
To comply with legal obligations

We do not use your data to train third-party AI models unless you explicitly opt in.

4. How We Store and Secure Data

4.1 Storage

Data is stored securely on servers located in compliant jurisdictions, including New Zealand, Australia, and internationally (where applicable cloud providers are used).

4.2 Security Measures

Data encryption in transit (TLS/SSL) and at rest (AES-256)
Two-factor authentication for admin access
Role-based access controls and audit logs
Routine backups and vulnerability testing

Access to your data is strictly limited to authorized personnel who are under confidentiality obligations.

5. Sharing of Information

We do not sell or rent your data. We may share information with trusted third parties solely for the following reasons:

To provide and maintain integrations (e.g., API-based platforms like n8n, Zapier, Cal.com)
To process payments through secure financial gateways
To comply with legal processes or enforceable governmental requests
With subcontractors and consultants under NDAs for the sole purpose of service delivery

All third parties are contractually obligated to follow security and confidentiality standards equal to or stronger than ours.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Upon request, we will delete or anonymize your data within 30 days.

7. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Object to or restrict processing
Withdraw consent at any time

Requests should be directed to: privacy@logicbloom.ai

8. International Data Transfers

If you are located outside of New Zealand, please note that your data may be transferred to and stored in jurisdictions with different data protection laws. We ensure all international transfers comply with relevant legal frameworks such as Standard Contractual Clauses or equivalent agreements.

9. Cookies and Tracking

We use cookies and similar technologies to:

Maintain session authentication
Track user behavior for analytics
Improve site functionality

You can manage your cookie preferences via your browser settings or our cookie consent tool.

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided us personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notifications. Your continued use of the Services after such updates constitutes acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Logic Bloom AI Ltd
Email: privacy@logicbloom.ai
Website: www.logicbloom.ai